Sophus3 examines how evidence about buyer behaviour can guide automotive digital strategy.
In this insight
More visitors do not always mean better engagementDesign around mobile behaviourCompare traffic qualityUse evidence across teamsMore visitors do not always mean better engagement
Scott Gairns examines a period when automotive website audiences were recovering while engagement measures were weakening. The research uses Sophus3’s eDataXchange benchmarking to look beyond headline traffic growth.
Design around mobile behaviour
The presentation reports growing smartphone use across European automotive markets. Smaller screens and shorter sessions make it important to understand which tasks people can complete, rather than relying on page views alone.
Compare traffic quality
The analysis also challenges assumptions about channel quality. Teams should compare what audiences do after arrival and revisit those comparisons as the marketing mix changes.
Use evidence across teams
Transparent pricing, better customer journeys and shared measurement can support digital progress even when a brand’s retail model changes. Benchmarks help teams identify where a deeper investigation is worthwhile.
The original video describes its historical research period. Its audience and engagement statistics should not be presented as current market benchmarks.
Read the original Sophus3 publication →
Summary of the linked Sophus3 publication; original publication date retained.




